Friendly staff assisted with reservation changes seamlessly.

Unfortunately, my experience at the hotel was quite disappointing. The room smelled of wet paint, and the air conditioning wasn’t functioning properly. Additionally, the housekeeping service failed to clean the room during my stay, which left me without fresh towels and a tidy space to return to.

All fine, but service issues

i had a really nice stay here that exceeded my expectations. the room was spacious and comfortable, and the staff was super friendly and accommodating. it felt great to unwind at the heated pool after a long day in lake charles.

refrigerator didn't work properly

I enjoyed my stay at this hotel while exploring Lake Charles. The friendly staff created a welcoming atmosphere, which made up for the aging facilities. Clean rooms and a nice spacious pool area added to my comfort. The food at the restaurant was decent, too!

The lobby had a warm and inviting decor, making me feel right at home. The seating areas were perfect for relaxing, and the staff were so accommodating, it felt like I was surrounded by friends.

More accessible transportation options for seniors.

The room was decent and pretty spacious. I loved that the hot water was always ready, which is a nice plus. It was also quiet, perfect for a good night's sleep. But, the furniture felt a bit dated, and some upgrades wouldn’t hurt. Overall, it was comfortable enough for my stay.

I really enjoyed my stay with the cozy indoor pool and relaxing leisure area that helped me unwind. The only downside was a slight confusion with the breakfast service, but it didn't overshadow my overall positive experience. Definitely a nice spot to consider for a fun getaway! 😊

The lobby's decor created a welcoming atmosphere, and the staff were friendly and helpful throughout my stay. However, an unpleasant odor permeated the hallways and my room, which was off-putting. While the fitness center was well-equipped, there was no complimentary breakfast, just a pricey restaurant option. Overall, the location was convenient for my plans, but I found it hard to overlook the persistent smell.

Good hotel with great wi-fi, a relaxing lounge, and 24-hour reception. The staff once helped me with a late check-out. Highly recommend for a cozy stay!

Spacious parking and great reception staff. walls are thin, heard everything next door.

The fitness room was well-equipped, allowing me to maintain my workout routine with ease. My room was spacious and comfortable, providing a restful environment for my business trip, and the hot water supply was consistent and reliable.

The check-in process was slow and frustrating due to staff inefficiency.